It's time to take control and rewrite the rules.
Learn how visionary contact centers are innovating to meet the increasingly complex demands of customers, employees and the business. Bring your biggest challenges and we'll discuss how to solve them!
Hear from a leading enterprise who challenged conventional wisdom and used automation to change WFM's strategic and operational value to the business.
Key change insights from the collective experiences of the Forefront community.
Hear how a large enterprise is using automation to achieve breakthrough results and a bold vision.
Examples of how the Forefront community is helping contact center leaders change the way they've operated for decades.
Please RSVP by entering your information
Boston Marriott Long Wharf
296 State Street
Boston, MA 02109-2607
Click here for more details
Attire: Attire for all Forefront events is business casual.
Driving in? Forefront will cover your parking! Just bring your ticket with you and we will provide validation.
Need Directions? Click here.
Questions? Contact Ellen Hoy:
For more information on the