Use real-time automation to engage agents in a positive way:
The world's top brands turn to real-time automation and see game
changing results for both agents and the business:
-
Global Hospitality Company: 90% of agents said, "Intradiem helps me do my job better."
Also reported a 2% productivity improvement.
-
Top 5 Telecom: Reduced attrition WHILE cutting handle time by 24 seconds.
*Source: Health of the Contact Center: A New Report on Agent Well-Being in a Customer-Centric Era