It's time to take control and rewrite the rules.
Learn how visionary contact centers are innovating to meet the increasingly complex demands of customers, employees and the business. Bring your biggest challenges and we'll discuss how to solve them!
Hear from a leading enterprise who challenged conventional wisdom and used automation to change WFM's strategic and operational value to the business.
Key change insights from the collective experiences of the Forefront community.
Louise Andrew will share how AccorHotels is using automation to achieve breakthrough results and a bold vision.
Examples of how the Forefront community is helping contact center leaders change the way they've operated for decades.
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Fairmont Royal York
100 Front Street W
Toronto, Ontario M5J 1E3
+ 1 416 368 2511
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Attire: Attire for all Forefront events is business casual.
Driving in? Forefront will cover your parking! Just bring your ticket with you and we will provide validation.
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Questions? Contact Ellen Hoy:
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