Matt McConnell introduces you to Forefront! It's time to take control and rewrite the rules.
Bill DiPaula describes why Citi turned to automation to transform its contact
Matt Rumins will share examples of how visionary contact
Dave Thrailkill, former Citi Sr. WFM Director, will bring to life how he challenged conventional wisdom and used automation to change WFM's strategic and operational value to the business.
Lori Etheridge discusses key change insights from the collective experiences of the Forefront community.
Hear from Paul
Matt Rumins provides examples of how the Forefront community is helping contact
Please RSVP by entering your information in the form provided.
The Grand Central Hotel
99 Gordon Street
Glasgow, G1 3SF, GB
44 (0)141 2403700
Click here for more information
Attire: Attire for all Forefront events is business casual.
Driving In?- Forefront will cover your parking! Just bring your ticket with you and we will provide validation.
Use the following navigation coordinates to find the hotel: 55.86059, -4.25811
Rail- Conveniently attached to the Glasgow Central Station. The hotel entrance is located on the main station concourse. The Queen Street Station is an 8-minute walk away.
Glasgow Airport- 8 miles, or 15 minutes via cab = average £20. A shuttle bus takes you from the airport to a stop next to the hotel (exit the bus at the second stop—Bothwell Street).
Prestwick Airport- 30-40 minutes from the hotel by train
Questions? Contact Ellen Hoy:
For more information on the