It's time to take control and rewrite the rules.
Learn how visionary contact centers are innovating to meet the increasingly complex demands of customers, employees and the business. Bring your biggest challenges and we'll discuss how to solve them!
Dave Thrailkill, former Citi Sr. WFM Director, will bring to life how he challenged conventional wisdom and used automation to change WFM's strategic and operational value to the business.
Key change insights from the collective experiences of the Forefront community.
Learn from innovative companies who are using automation to achieve breakthrough results and a bold vision.
Stories from the Forefront community about how they are helping contact center leaders change the way they've operated for decades.
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Le Meridien Denver Downtown
1475 California Street
Denver, CO 80202
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Attire: Attire for all Forefront events is business casual.
Driving in? Forefront will cover your parking! Just bring your ticket with you and we will provide validation.
Need Directions? Click here.
Questions? Contact Ellen Hoy:
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