Kyle Antcliff introduces you to Forefront! It's time to take control and rewrite the rules.
Dave Thrailkill describes why Citi turned to automation to transform its contact center operations.
Larry Swift will share examples of how visionary contact centers are innovating to meet the increasingly complex demands of customers, employees and the business. Bring your biggest challenges and we'll discuss how to solve them!
Dave Thrailkill will bring to life how he challenged conventional wisdom and used automation to change WFM's strategic and operational value to the business.
Lori Etheridge discusses key change insights from the collective experiences of the Forefront community.
Maxene Squire will share how British Gas is using automation to achieve breakthrough results and a bold vision.
Larry Swift provides examples of how the Forefront community is helping contact center leaders change the way they've operated for decades.
Please RSVP by entering your information
Gaylord Texan Resort
1501 Gaylord Trail
Grapevine, TX 76051
Click here for more details
Attire: Attire for all Forefront events is business casual.
Driving in? Forefront will cover your parking! Just bring your ticket with you and we will provide validation.
Need Directions? Click here.
DFW Airport- Located 6 miles away - average $25 Uber or taxi
Questions? Contact Ellen Hoy:
For more information on the